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She Started With $0, Made Hair Ties by Hand, and Wrote in Her Journal as if She'd Already Won

She Started With $0, Made Hair Ties by Hand, and Wrote in Her Journal as if She'd Already Won

Cassandra Thurswell bootstrapped Kitsch to $300 million in annual sales and 27,000 store locations. The discipline started in a Los Angeles apartment in 2010.

Jayanth Kumar

When founders talk about what separates the brands that break out from the ones that burn out, the answer usually sounds tactical distribution, margins, timing, luck. But the story of Cassandra Thurswell and Kitsch starts somewhere most business plans never go.

In 2010, Thurswell was 25, newly arrived in Los Angeles from Wisconsin, and making hair ties by hand. She was using her life savings. She wasn't raising capital or hiring a team. She was crafting each product herself and selling directly to boutiques and salons, reinvesting revenue back into the business as it came in.

That constraint turned out to be formative. Bootstrapping from the start kept ownership intact and kept decision-making grounded in what customers actually wanted rather than what investors expected. It forced a discipline that many founders only develop under duress, if at all.

Kitsch grew from hair ties into a broader beauty brand scrunchies, clips, satin sleep accessories, sustainable shampoo bars, heatless styling tools building toward what Thurswell describes as a coherent "shower-to-sleep" routine. Each expansion was adjacent, brand-consistent, and customer-led rather than strategy-driven. The result is a company that now generates over $300 million in annual sales and sits on shelves in more than 27,000 stores worldwide, still without external funding.

The numbers alone, though, don't explain the resilience behind them.

Years before Kitsch appeared in national retailers, Thurswell was practicing what she describes as structured visualization a habit she traced back to middle school basketball, where she'd learned that imagining successful free throws could improve the real thing. She applied the same principle to building a company, pausing multiple times a day to mentally rehearse the outcome she was working toward.

She also kept what she calls a future journal. In 2018, she wrote an entry as if Kitsch had already launched into Target and reached major national scale written in the past tense, describing a milestone that hadn't happened yet. In 2024, Kitsch launched into Target.

The journaling didn't cause the outcome. The work, the strategy, and the product did. But the practice shaped how she approached decisions long before the opportunity appeared making large outcomes feel normal before they arrived, which in turn made them easier to act toward rather than retreat from.

The difference between a side hustle and a brand worth hundreds of millions, Thurswell's story suggests, is not just what you build. It's the discipline to see it before anyone else does.

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